OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
132 ratings and 55 comments received in the last 90 days.
11 June 2022
Jack the sales rep in BMW Prentice Portadown Northern Ireland was brilliant
11 June 2022
Nothing was to much trouble
10 June 2022
Received a good and pleasant service from the sales executive and the staff member who explained the "workings" of the car at hand over.
06 June 2022
Well treated and first class service showing me how to use everything in the car
02 June 2022
The staff in Prentice BMW were extremely helpful. All interactions were carried out with professionalism and friendliness from all staff. Time was taken to explain how to make the most of our new car.
30 May 2022
Straightforward.
27 May 2022
Sales consultant very helpful professional
26 May 2022
Friendly welcoming and helpful staff from arrival to departure.
17 May 2022
Ordered car after advice and guidance on options available and unique features I could purchase, such as the M sport anniversary badges. Excellent choice.Professional guidance given when collecting the car to ensure I got the best out of the features
03 June 2022
Service staff were friendly and attentive to any requests. I left with the impression that my vehicle had been looked after by a highly professional team.
03 June 2022
Very helpful staff
01 June 2022
Job done well and price quoted was kept
30 May 2022
Great service and contacted regularly
30 May 2022
there was a part i forgot to tell them about it was fixed when we got it back
27 May 2022
Professional and knowledgeable from start to finish
15 May 2022
i had no problem and satisfied.
14 May 2022
Prentices always look after me. They are friendly, welcoming and good at their job.
06 May 2022
Excellent communication and competitive price.
05 May 2022
My car was diagnosed and fixed within a gee hours. The costs were not excessive and the staff were very helpful.
12 June 2022
The salesman, Paul Gillooly, was brilliant. All the staff I dealt with were very friendly and courteous.