OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
110 ratings and 35 comments received in the last 90 days.
27 December 2021
Helpful staff
20 December 2021
Staff friendly and professional. Car returned in first class condition.
20 December 2021
Service workshop person took time to understand the 2 issues I was wanting resolved - he came out to the car with me to understand exactly what they were (this is a new experience for me!). The 2 issues were both completely resolved.
20 December 2021
Very happy with staff. They kept me well informed of the situation in regards to work needing done and time frame etc. overall very happy ????
18 December 2021
As always, the team in Prentice Portadown are professional, knowledgeable and most of all, very helpful.
18 December 2021
Service done expertly at the appointed time
16 December 2021
Happy with the service experience at Prentice - clearly explained the work required and costs - good communication from Andrew - quality job done with steering left aligned and centred.
14 December 2021
Correspondence and communication was easy. Great service.
10 December 2021
Excellent customer service and the work was carried out quickly.
06 December 2021
The service department (Louise and Brian) were very friendly and helpful and had a very warm manner especially when co reacting me.
08 November 2021
Just excellent service consistently