SALES

5.0

SERVICE

5.0

341 ratings and 141 comments received in the last 90 days.

08 June 2024

Very positive nothing was a problem

04 June 2024

I have come to know and trust James Gilpin at Prentice BMW craigavon ans he always makes the buying of a new car an easy well managed experience

03 June 2024

Very simple process with lots of interaction with Keith, Rachel and Jonathan. Big thanks ! :)

22 May 2024

Excellent service

Response from Prentice

Thank you for completing the survey. I am delighted you had an enjoyable experience with us and we look forward to welcoming you in the future. Managing Director, Joanne Houston

10 May 2024

I did nothing only got in and drive away great car

Response from Prentice

Thank you for completing the survey and leaving such wonderful feedback for the team. We really do appreciate your continued support. Joanne Houston, Managing Director

03 May 2024

As we have experienced over the past 11 years, everything was carried out professionally and helpfully.

Response from Prentice

Thank you for completing the survey and leaving such amazing feedback for Stephen, Richard and the entire team. We really appreciate your continued support and hope you enjoy your new vehicle. Joanne Houston, Managing Director

24 April 2024

Friendly, courteous and knowlagable stsff from purchase to vehicle delivery.

Response from Prentice

Thank you for completing the survey and leaving such wonderful feedback for James and the team. We really do appreciate your continued support. Joanne Houston, Managing Director

24 April 2024

Given time to prepare for new car delivery and very efficient staff

Response from Prentice

Thank you for completing the survey and providing such amazing feedback. We really do appreciate your continued support. Joanne Houston, Managing Director

19 April 2024

Incredibly impressed by William Tang at Prentice BMW. His warmth, professionalism, and attention to detail made buying my BMW 128 TI unforgettable. William's dedication reflects positively on Prentice BMW. Prentice BMW is Lucky to have him!

Response from Prentice

Thank you for completing the survey and leaving such amazing feedback for both William and the entire team. We are delighted you had such positive experience during the purchase of your new vehicle. Thank also for your continued support we hope you enjoy your new BMW and look forward to seeing you in the showroom again. Kind Regards Joanne Houston, Managing Director

16 April 2024

Everything was done in a very professional manner

Response from Prentice

Thank you for your great feedback for our sales department we really appreciate it. We thank you for your continued support and look forward to welcoming you again in the future. Joanne Houston, Managing Director

14 June 2024

great customer service, was looked after really well. great service from my advisor Ian would highly recommend

13 June 2024

Pick up from work when car was ready. Great staff

13 June 2024

Having the car collected and returned is a great help.

13 June 2024

He car was returned at the time stipulated, no waiting.

13 June 2024

I was kept updated throughout and professional service - felt important

13 June 2024

My experience overall was very pleasant.

13 June 2024

Very pleasant experience

13 June 2024

All work carried out to a satisfactory standard.

12 June 2024

Friendly staff and efficient service

09 June 2024

Staff helpful and friendly. Left car back to my work which was much handier for me

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