Explore the dealership

Welcome to Prentice.

Registered Name: Prentice Portadown Limited. Registered Number: NI626334 VAT Registration Number: G2484358781

Directors: Joanne Houston. Registered Address: 29 Gordon Street, Belfast, BT1 2JL. Location: Place of registration: N.Ireland. Email Address: mail@prenticebmw.co.uk

Statement of Commitment to Customers.

Prentice Portadown Limited aims to provide a service that all our customers can use and in a manner that respects dignity, independence and choice.

Consistent with our vision of being a business accessible to everyone we will carry out regular reviews of our services to help us to identify and as far as possible remove any potential barriers for customers. It is important that every customer experiences the same high level of service from us and we will make every effort to accommodate requests for assistance or reasonable adjustments from customers seeking to access services that we offer.

Meet the team

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Stephen Wallace

Sales Executive.

Paul Murphy

Sales Executive

Stephen Harkness

Sales Executive/Motability Specialist

James Gilpin

Sales Executive

David Magowan

Sales Executive

Kieron Fitzpatrick

Sales Executive/Motability Specialist

Sophie Boyd

Transaction Manager

Jack Atkin

Genius

John West

Corporate Sales Manager

Lynne Portrey

Reception Supervisor

Natalie Guy

Receptionist

Sarah Campbell

Receptionist

Brian Currie

Service Executive

Robert Murphy

Service Executive

David Murphy

Parts Manager

Darren Anderson

Parts Executive

Matthew Simpson

Parts Executive

Dylan Tipping

Parts Executive

Matthew McGibbon

Parts Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

No Issues

Service

I had to take my car in a day earlier than my appointment so as I could get a lift from a family member. The car was serviced early, so I was able to pick it up earlier and get a lift to the garage more easily. This proved very convenient.

Service

Car was returned to me in immaculate condition and all tweaks were taken care of with the upmost professionalism.

Service

Service was good.

Service

Pleasant friendly and experienced team

Service

Staff at Portadown are already courteous even during these difficult times! The issues with my car were not a 'show stopper' however, they still managed to get her into the workshop promptly.

Service

Despite Covid-19 restrictions sales team did a great job